LU YING Retreats

How do I make a reservation?

You can book directly through our website. For more information, you can contact Luying Retreats Customer Service at WhatsApp.

What is the pricing?

You can check the price through our website.

Is a deposit required to secure my booking?

You can refer to Booking, Cancellation & Postponement Policy.

What are the children charges?

You can refer to Children Policy under Guests’ Conduct & Low Noise Policy link.

Can I modify or add additional guest on my booking after confirmation?

Yes, you can contact Lu Ying Retreats customer service at WhatsApp.

Can I cancelled or postponed my booking?

You can refer to Booking, Cancellation & Postponement Policy.

What is the Check-In & Check-Out Times?

You can refer to Booking, Cancellation & Postponement Policy.

What are the accepted payment methods?

Booking through our website and proceed with payment by using debit card, credit card, FPX and E-wallets.

Facilities & Amentias

Glamping Zone Click here
Pet Zone Click here
Camping Zone Click here
Events & Team Building Click here

What are the activity?

You can refer to activity.

Policies & Safety

For more details, You can refer to policies.

Are visitors allowed?

Lu Ying Retreats is strictly for registered guests. Walk-ins or unregistered visitors are not permitted without prior approval from management.

What are the quiet hours?

You can refer to Guest Conducts & Low Noise Policy.

What safety measures are in place?

You can refer to Safety Procedures & Emergency Procedures Policy.

Is Lu Ying Retreats pet friendly?

Yes, you can refer to Pet Policy.

How many pets can I bring?

Yes, you can refer to Pet Policy.

Where are you located?

Lu Ying Retreats is located at Bukit Tinggi Bentong Pahang. For directions, you can refer to Contact Us.

What is the sea level?

Lu Ying Retreats is 650m above sea level at the highest point in Bukit Tinggi, Bentong. For more information, you can refer to Our Destination.

What is the weather?

☀ Sunny & breezy in the day
🌙 20–24°C at night
For more details, you can refer to Our Destination.

Is parking provided?

Yes, free parking is provided at the designated parking area. Shutter service is available for guest to all the zones and surrounding areas. For more information, you can refer to Safety Procedures & Emergency Procedures Policy.

Frequently Asked Questions

We’re Happy To Help